Encouraging the Heart
by James M. Kouzes and Barry Z. Posner
A full book on the fifth practice of The Leadership Challenge: setting standards, expecting the best, paying attention, personalizing recognition, telling the story and celebrating together. Gentle and specific.
Read it if…
your team is competent but demoralized and you under-recognize.
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Skip it if…
you already run strong recognition practices.
Try instead: A Leader's Legacy →
Three things you will actually use
- Recognition must be personal to land.
- Tell the story of the behavior you want.
- Celebrate together; it builds community.
Do this first
Recognize one person this week in a specific, personal, public way.
Our verdict
Recognition done right.
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Compare with other Leadership books
The Truth About Leadership
James M. Kouzes and Barry Z. Posner · Leadership
Thirty years in ten truths.
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