Helping People Change
by Richard Boyatzis, Melvin Smith and Ellen Van Oosten
Coaching with compassion rather than compliance: start from the person's ideal self and dreams, not their gaps, because positive emotional attractors open people to change. Research-based and warm.
Read it if…
your feedback makes people defensive.
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Skip it if…
you want tactical coaching questions.
Try instead: Act Like a Leader, Think Like a Leader →
Three things you will actually use
- Coach to the dream, not the gap.
- Positive attractors open; negative close.
- Resonant relationships sustain change.
Do this first
Ask one person about their vision for ten years out before any feedback.
Our verdict
Coaching with compassion.
See the book →
Compare with other Leadership books
Act Like a Leader, Think Like a Leader
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