How the Way We Talk Can Change the Way We Work
by Robert Kegan and Lisa Laskow Lahey
Seven languages for transformation: from complaint to commitment, blame to responsibility, New Year's resolutions to competing commitments, and more, the precursor to Immunity to Change. Practical and psychologically deep.
Read it if…
you want the language shifts behind Immunity to Change.
See the book →
Skip it if…
you have read Immunity to Change; it supersedes this.
Try instead: The Future of Management →
Three things you will actually use
- Complaints reveal commitments.
- Competing commitments explain stuck behavior.
- Language shapes work.
Do this first
Turn one complaint into the commitment it implies and write it down.
Our verdict
Immunity to Change's precursor.
See the book →
Compare with other Leadership books

The Future of Management
Gary Hamel with Bill Breen · Leadership
Provocative and prescient.
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