Listen: How to Find the Words for Tender Conversations
by Kathryn Mannix
A palliative-care doctor on difficult conversations: illness, death, anything hard. Listening, pacing, silence, the words that help. Deeply practical.
Read it if…
you must have a hard conversation and do not know how.
See the book →
Skip it if…
you want negotiation tactics.
Try instead: The Four Things That Matter Most →
Three things you will actually use
- Listen first.
- Pace to the other person.
- Silence is part of speech.
Do this first
Read the chapter on the shape of a tender conversation.
Our verdict
Tender conversations.
See the book →
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