Listen Like You Mean It
by Ximena Vengoechea
A user researcher on empathetic listening: setting the stage, reading cues, asking good questions, and protecting yourself from listening burnout. Warm and practical.
Read it if…
you want a modern, gentle listening guide with specific moves.
See the book →
Skip it if…
you want academic depth.
Try instead: Talk →
Three things you will actually use
- Listening has modes; choose consciously.
- Questions reveal more than statements.
- Protect your energy.
Do this first
Identify your default listening mode and try a different one this week.
Our verdict
Gentle and specific.
See the book →
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