Power Listening
by Bernard T. Ferrari
A McKinsey director on listening as a management skill: respect, quiet, challenge assumptions, and sorting what you hear into mandate, plan, team, execution and personal. Executive-focused.
Read it if…
you are a senior leader who talks too much in meetings.
See the book →
Skip it if…
you want personal-relationship listening.
Try instead: Difficult Conversations Don't Have to Be Difficult →
Three things you will actually use
- Listen 80, talk 20.
- Challenge assumptions by asking.
- Sort what you hear.
Do this first
Follow the 80/20 rule in your next meeting: listen 80 percent.
Our verdict
Executive listening.
See the book →
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