Smart Trust
by Stephen M. R. Covey and Greg Link
The sequel to The Speed of Trust: how to extend trust wisely in a low-trust world, balancing propensity to trust with analysis. Five actions, many company stories, and the useful 'smart trust matrix' of blind trust, distrust, suspicion and smart trust.
Read it if…
you want a framework for how much trust to extend and when.
See the book →
Skip it if…
you have not read The Speed of Trust; start there.
Try instead: Trust & Inspire →
Three things you will actually use
- Trust is a learnable competency.
- Blind trust and distrust are both expensive.
- Extend trust first, with judgement.
Do this first
Place three relationships on the matrix and decide which to move.
Our verdict
How much, and when.
See the book →
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Performance reviews, redeemed.
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