The Trust Economy
by Philipp Kristian Diekhöner
A strategist's argument that trust is the core currency of digital business, with cases from fintech and platforms. Current and somewhat consultant-flavored.
Read it if…
you build digital products and want trust as a design principle.
See the book →
Skip it if…
you want interpersonal trust.
Try instead: 7 Powers →
Three things you will actually use
- Earn trust before asking for data.
- Transparency scales.
- Reputation is the asset.
Do this first
Audit one onboarding flow for every point where you ask for trust before earning it.
Our verdict
Trust as digital currency.
See the book →
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