The Truth About Employee Engagement
by Patrick Lencioni
Lencioni's fable about the three causes of job misery: anonymity (nobody knows me), irrelevance (my work does not matter to anyone) and immeasurement (I cannot judge my own progress). The model is simple and the remedies are within any manager's power, which is the point.
Read it if…
you manage people and want three levers for engagement you can pull tomorrow.
Skip it if…
you want survey-based engagement science; this is a fable.
Three things you will actually use
- People need to be known by their manager.
- Everyone needs to see who their work affects.
- People need a way to measure their own progress.
Do this first
For each report, write how they are known, who their work helps, and how they measure it.
Our verdict
Three levers any manager can pull.
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