Fierce Leadership
by Susan Scott
Six 'worst best practices' (360 feedback, hiring for smarts, holding people accountable, customer-centricity, employee engagement programmes, legislated optimism) and what to do instead. Scott's follow-up to Fierce Conversations, sharper and more contrarian.
Read it if…
you suspect your company's best practices are the problem.
See the book →
Skip it if…
you want the conversations model; see the first book.
Try instead: Conversational Intelligence →
Three things you will actually use
- Anonymous feedback corrodes.
- Hire for emotional capital.
- Legislated optimism is denial.
Do this first
Read the chapter on anonymous feedback.
Our verdict
Worst best practices.
See the book →
Compare with other Leadership books
The Five Dysfunctions of a Team
Patrick Lencioni · Leadership
Simple, memorable and useful.
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Crucial Accountability
Kerry Patterson, Joseph Grenny and others · Leadership
Practical and specific; the accountability playbook.
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