Hit Refresh
by Satya Nadella
Nadella's account of taking over Microsoft and changing its culture from know-it-all to learn-it-all, with chapters on his upbringing, his son's disability and the empathy it taught him, cloud strategy and the ethics of AI. It is reflective rather than triumphant and unusually candid for a sitting CEO.
Read it if…
you lead an established organisation that needs a culture change rather than a new strategy.
Skip it if…
you want a business thriller; this is thoughtful and measured.
Three things you will actually use
- Culture change starts with the leader's own curiosity.
- Empathy is a business capability.
- Learn-it-all beats know-it-all.
Do this first
Read the growth-mindset chapter and name one 'know-it-all' habit on your team to retire.
Our verdict
Culture change from the top, candidly.
Compare with other Leadership books
The Truth About Employee Engagement
Patrick Lencioni · Leadership
Three levers any manager can pull.
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