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Talk Triggers by Jay Baer and Daniel Lemin — WisdomDeck honest review
Honest review · Entrepreneurship

Talk Triggers

by Jay Baer and Daniel Lemin

Operational choices that make customers tell stories: the Cheesecake Factory's menu, DoubleTree's cookie. Four requirements and five types of triggers. Practical.

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Read it if…

you want word of mouth by design.

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Skip it if…

you want social media tactics.

Try instead: Crush It! →

Three things you will actually use

  1. Same is lame.
  2. Remarkable, relevant, reasonable, repeatable.
  3. Operationalize the story.

Do this first

Design one remarkable, repeatable thing customers will mention.

Our verdict

Word of mouth, engineered.

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