Talk Triggers
by Jay Baer and Daniel Lemin
Operational choices that make customers tell stories: the Cheesecake Factory's menu, DoubleTree's cookie. Four requirements and five types of triggers. Practical.
Read it if…
you want word of mouth by design.
See the book →
Skip it if…
you want social media tactics.
Try instead: Crush It! →
Three things you will actually use
- Same is lame.
- Remarkable, relevant, reasonable, repeatable.
- Operationalize the story.
Do this first
Design one remarkable, repeatable thing customers will mention.
Our verdict
Word of mouth, engineered.
See the book →
Compare with other Entrepreneurship books

Platform: Get Noticed in a Noisy World
Michael Hyatt · Entrepreneurship
Building a platform.
CLICK TO SEEBrowse all Entrepreneurship book reviews or get the free Reality Code Cheat Sheet.
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