The 5 Apology Languages
by Gary Chapman and Jennifer Thomas
Expressing regret, accepting responsibility, making restitution, planned change, requesting forgiveness: people need different ones to feel an apology is real. A quiz and examples. Narrow and surprisingly useful.
Read it if…
your apologies do not land and you do not know why.
See the book →
Skip it if…
you apologise well already.
Try instead: The Marriage You've Always Wanted →
Three things you will actually use
- An apology is received in the listener's language.
- Restitution and change matter to many more than words.
- Ask: what do you need to hear?
Do this first
Take the quiz with your partner and compare primary languages.
Our verdict
Why your apologies do not land.
See the book →
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