The 5 Essential People Skills
by Dale Carnegie Training
Carnegie's organization on rapport, curiosity, communication, ambition and conflict resolution, with assertiveness as the thread. Corporate and practical.
Read it if…
you want a workplace people-skills course in a book.
See the book →
Skip it if…
you want Carnegie's original.
Try instead: Making Great Relationships →
Three things you will actually use
- Assertive, not aggressive.
- Curiosity builds rapport.
- Resolve conflict directly.
Do this first
Read the chapter on assertive communication.
Our verdict
Carnegie Training's five.
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